Faqs
payment
We accept payments from Visa, Mastercard, Maestro, American Express, UnionPay, Shop pay, Google Pay and Apple Pay.
All payments are 100% secure and handled by the Shopify company.
There are no hidden costs, the total price mentioned on the checkout page is the final price. What you see is what you pay.
shipping (books)
We currently ship in all European Member State, the United-States, Canada, Australia, the UK, South Korea, Palestine, United Arab Emirates, Hong Kong SAR, Malaysia, Japan, Norway, New Zealand, Singapore, Switzerland and India.
For shipping outside of these countries, please, Insha'Allah, reach out to our customer support contact@imperyous.com
Delivery times may vary depending on the delivery location as well as the type of product you order. Once you've placed your order, it usually takes 36 to 48 hours to process and mark it ready-for-delivery.
delivery (ebooks)
Once your purchase is complete, your eBook will be delivered instantly via email. You'll have immediate access to your eBook without any delay.
After your purchase, you will receive an email at the address provided with a link. Simply click on the link, and it will take you to a PDF where you can download your eBook.
RETURNS & EXCHANGES
Returns and exchanges are not accepted. The shipped product is specially printed for the customer who requests it. We acknowledge the possibility of exceptional circumstances. Consequently, we accept returns or exchanges only if the product meets specific condition criteria, We kindly invite you to refer to our Refund Policy.
We regret to inform you that we do not accept returns for digital products. This policy ensures the protection of intellectual property and the quality of our digital offerings. For urgent requests, please contact customer support.
Project felestine
Don't worry, dear. For the sadaqa, we will provide regular updates via email every Friday, as well as through our social media channels.
All donations will be managed by the humanitarian organization NGO Islamic Relief (since 1984).
Still need help dear?
Contact our support team